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STORE POLICY

At Muscle Vigor, we are committed to offering premium products and exceptional service. To ensure transparency and customer satisfaction, please review our comprehensive store policies below.

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1. Payment Policy

  • We accept a variety of payment methods, including:

    • Credit/Debit Cards (Visa, MasterCard, etc.)

    • UPI and Net Banking

    • Cash on Delivery (COD) for select locations

  • All payments are processed securely using industry-standard encryption.

  • Orders will only be processed once payment is successfully completed.

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2. Shipping Policy

  • Order Processing: Orders are processed within 1-2 business days, excluding weekends and public holidays.

  • Delivery Time:

    • Metro Cities: 3-5 business days

    • Non-Metro & Rural Areas: 5-7 business days

  • Shipping Charges:

    • Free shipping on orders above ₹999.

    • ₹50 flat fee for orders below ₹999.

  • Tracking details will be shared via email or SMS after dispatch.

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3. Return & Exchange Policy

We strive to ensure that every product meets your expectations. If not, you can request a return or exchange under the following conditions:

  • Eligibility:

    • Returns accepted within 7 days of delivery for unopened and unused products in their original packaging.

    • Exchanges allowed for defective, damaged, or incorrect items only.

  • Process:

    • Contact our support team to initiate a return or exchange.

    • Refunds are processed to the original payment method within 5-7 business days after inspection.

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4. Product Authenticity

Muscle Vigor guarantees the authenticity of all products. If you suspect an issue with the product's quality or legitimacy, contact us immediately for assistance.

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5. Privacy Policy

  • We respect your privacy and are committed to safeguarding your personal information.

  • Your data is used solely for order processing, shipping, and improving your shopping experience.

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6. Cancellation Policy

  • Orders can be canceled within 12 hours of placement.

  • Refunds for canceled orders will be processed within 3-5 business days.

  • Cancellation is not permitted after the order is dispatched.

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7. Customer Support

We’re here to assist you with any queries or concerns:

  • Email: dc39745@gmail.com

  • Phone: 8287650354

  • Hours: Monday to Saturday, 9 AM – 7 PM

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8. Disclaimer

  • All products and services offered by Muscle Vigor are intended for fitness and wellness purposes.

  • Always consult a healthcare professional before starting a new supplement or fitness regimen.

  • Muscle vigor Products do not claim cure of any disease please consult healthcare professionals for disease treatment.

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Thank you for choosing Muscle Vigor! We are dedicated to supporting your fitness journey with reliable products and top-notch service.

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